Return & Exchange Policy
We want you to love what you wear. If something isn’t right, we’re here to help.
Easy 7-Day Returns & Exchanges
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Eligible within 7 days of delivery
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Exchanges are completely free — we’ve got it covered
To initiate a return or exchange, simply reach out to us via email or WhatsApp with your order details.
How It Works
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Share your order ID and reason for return
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Attach clear images showing the product is unused with tags intact
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Our team will review and confirm your request
Once approved:
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Reverse pickup is arranged within 24 hours
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Pickup is completed within 1–2 days
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Refund or exchange is processed after quality check
Refunds
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Prepaid Orders: Refunded to original payment method
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Cash on Delivery: Refunded via bank transfer
Refunds are typically processed within 7–10 business days after pickup.
Cancellation
Orders can be cancelled within 2–3 days of placing them, before they are shipped.
Once shipped, orders are eligible for return or exchange only.
Self-Ship (if pickup is unavailable)
In rare cases where reverse pickup isn’t available:
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You may ship the product to us
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A reimbursement of ₹200 will be provided for shipping
Address:
Asmi Digital Ventures,
Jhulelal Apartment Road Number 44, Shiva Enclave Pitampura,
New Delhi – 110034, India
Important Notes
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Items must be unused, unwashed, and with original tags
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Pickup may be declined if these conditions are not met
Need Help?
If you have any questions or concerns, feel free to reach out to us at:
shopasmi.support@gmail.com
We’re always happy to assist you.